Privacy, handled with intention.

Scope of this policy

This Privacy Policy describes the information practices of Omnia AI Solutions in connection with our public website, inquiry and scheduling processes, email communications, and related business interactions.

Third-party websites, platforms, applications, and services that you access through links on our website are governed by their own privacy practices. We encourage you to review those policies directly.

Information we collect

Information you provide directly

Depending on how you interact with us, you may provide information such as:

• Name, email address, telephone number, and other contact information.
• Company name, website, job title, industry, company size, or similar business information.
• Information you include in an email, inquiry, scheduling form, or other communication.
• Business goals, operational priorities, challenges, project interests, or other information you choose to share.
• Communication and marketing preferences.

Information collected automatically

When you use our website, we and our technology providers may automatically receive certain technical information, which can include IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location derived from IP address, interaction data, and date/time information.

Information from service providers

We may receive information from vendors that support our website, scheduling, communications, analytics, customer relationship management, security, or other business operations.

How we use information

We may use information to:

• Respond to inquiries and communicate with you.
• Schedule and manage discovery calls, meetings, and related follow-up.
• Evaluate potential engagements and provide requested services.
• Operate, maintain, secure, troubleshoot, and improve our website and business systems.
• Understand website usage and improve content, user experience, and business operations.
• Send business or marketing communications when permitted by law and consistent with your preferences.
• Protect against fraud, misuse, security incidents, or other harmful activity.
• Comply with legal obligations, enforce agreements, and protect our rights or the rights of others.

How we share information

We may disclose information to service providers and contractors that perform services on our behalf, such as website hosting, scheduling, email, customer relationship management, analytics, communications, security, cloud infrastructure, and professional services.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate suspected misuse, or support a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Cookies, analytics + similar technologies

Our website and third-party service providers may use cookies, pixels, local storage, or similar technologies to support essential site functions, remember preferences, understand site performance, analyze usage, improve content, and, where enabled, support marketing activities.

You can generally control cookies through your browser settings. Disabling certain technologies may affect how parts of the website function.

AI-enabled tools

As an AI consultancy, Omnia AI Solutions may use AI-enabled software and automated systems to support business operations, analyze information, assist with communications, improve workflows, or deliver services. These tools may be provided by third-party technology vendors and may process information under their applicable terms and our business arrangements with them.

We use human judgment and business oversight in our work. Our public website is not intended to make solely automated decisions that produce legal or similarly significant effects about website visitors.

Sensitive information + health information

Please do not submit Social Security numbers, financial account credentials, government identification numbers, medical records, protected health information, or other highly sensitive personal information through general website forms or ordinary email unless we have specifically requested it and provided an appropriate method for transmission.

Data retention + security

We retain information for as long as reasonably necessary for the purposes described in this policy, including to maintain business records, provide services, resolve disputes, enforce agreements, meet legal obligations, and protect our business.

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our control. No method of transmission, storage, or security is guaranteed to be completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live and applicable law, you may have rights regarding your personal information. These rights may include the ability to request access, correction, deletion, or a portable copy of certain information, and in some jurisdictions the ability to opt out of certain forms of sale, sharing, targeted advertising, or profiling.

You may also unsubscribe from marketing emails by using the unsubscribe method provided in the message. Transactional or service-related communications may still be sent when appropriate.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity before completing a request. Where applicable, you may use an authorized agent, and you may have a right to appeal certain decisions.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Children’s privacy

Our website and services are intended for business audiences and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through this website. If you believe a child has provided information to us, please contact us so we can address the matter.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements. When we make changes, we will update the “Last Updated” date shown at the top of this page. Material changes may be communicated through additional notice when appropriate.

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