Privacy Policy – Omnia AI™ Solutions
Effective Date: 08.13.2025
Omnia AI™ Solutions (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, job title, practice name, and other identifiers provided via forms, chatbots, or bookings.
- Business & Practice Data: Operational details, KPIs, process documentation, and other data provided during consulting engagements.
- Technical Information: IP address, browser type, device data, cookies, and usage analytics.
- AI Interaction Data: Prompts, responses, and any files uploaded for AI processing (with HIPAA-safe handling if covered by BAA).
2. How We Use Your Information
We use the information to:
- Deliver and improve our AI consulting and automation services
- Personalize recommendations and solutions
- Communicate with you about updates, offers, and support
- Ensure compliance with contractual and legal obligations
- Improve security and prevent fraudulent activity
3. HIPAA & Data Security
- If we process Protected Health Information (PHI), we do so under a signed Business Associate Agreement (BAA).
- We use secure, encrypted storage and transmission for all sensitive data.
- Access is restricted to authorized personnel only.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Trusted service providers who assist in delivering our services (under strict confidentiality agreements)
- Legal authorities if required by law
- Parties involved in a business merger, acquisition, or sale
5. Cookies & Tracking
Our site uses cookies to enhance functionality, analyze usage, and improve user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your data
- Request a copy of your stored data
- Opt out of marketing communications
7. Data Retention
We retain information only as long as necessary to provide services, comply with laws, or resolve disputes.
8. Changes to This Policy
We may update this policy periodically. The “Effective Date” will be updated accordingly.
9. Contact Us
Omnia AI™ Solutions
Email: hello@omniaai.solutions
Phone: 774-448-6588