Privacy Policy – Omnia AI™ Solutions
Effective Date: 08.13.2025
Omnia AI™ Solutions (“we,” “our,” “us”) values your privacy and is dedicated to the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with data protection standards when you visit our website, utilize our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email, phone number, job title, practice name, and other identifiers provided via forms, chatbots, or bookings.
Business & Practice Data: We gather operational details, KPIs, process documentation, and other data shared during consulting engagements.
Technical Information: This encompasses your IP address, browser type, device data, cookies, and usage analytics.
AI Interaction Data: We collect prompts, responses, and any files uploaded for AI processing, ensuring HIPAA compliance, particularly when handling Protected Health Information (PHI) as stipulated in our Business Associate Agreement (BAA).
2. How We Use Your Information
We utilize the information to:
- Deliver and enhance our AI consulting and automation services
- Personalize recommendations and solutions
- Communicate with you regarding updates, offers, and support
- Ensure compliance with contractual and legal obligations
- Improve security and prevent fraudulent activity
3. HIPAA & Data Security
When processing Protected Health Information (PHI), we adhere to strict HIPAA compliance under a signed Business Associate Agreement (BAA). We implement secure, encrypted storage and transmission for all sensitive data, with access restricted to authorized personnel only to ensure data protection.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Trusted service providers who assist in delivering our services while adhering to strict confidentiality agreements
- Legal authorities if required by law
- Parties involved in a business merger, acquisition, or sale
5. Cookies & Tracking
Our site employs cookies to enhance functionality, analyze usage, and improve user experience. You can modify your browser settings to refuse cookies; however, some features may not function properly.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your data
- Request a copy of your stored data
- Opt out of marketing communications
7. Data Retention
We retain information only as long as necessary to provide services, comply with laws, or resolve disputes.
8. Changes to This Policy
We may update this policy periodically, with the “Effective Date” being modified accordingly.
9. Contact Us
Omnia AI™ Solutions
Email: hello@omniaai.solutions
Phone: 774-448-6588
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